If you don't want to upgrade to the Rev C image (since this will wipe out any other software you have installed and your Interact X runtime project if it is already loaded) then you can implement the following solution. See the IX/PC User Guide for information on using this software) You can be use the Acronis recovery software that ships with all IX/PC units to upgrade to the rev C image. This issue may affect units shipped prior to 9/10/16 (serial numbers beginning with 160910xxxxx will have the new rev C image installed and will not see this issue). Acronis True Image serial number or unlock key is available to the public, you can freely download the serial key. This is due to a known issue in the Acronis recovery software which Parker is going to address in the next revision of the OS image (rev C). However, the system never completes the shutdown process. The computer will be turned off automatically in about two minutes. During a Windows shutdown on the IXA or PCA product lines, the shutdown process hangs up with the following message (also see screen shot below):Īcronis True Image is terminating the current operations, please wait.
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